Tank Sense Install Instructions
Modified on: Tue, 12 Nov 2024 1:40 PM
Tank Sense Installation Instructions
1) Read through the provided install instructions and watch the Tank Sense installation video. Visit www.mopeka.com/support and click on “Visit Knowledge Base”, then click on “Install Videos”, and then click on the Tank Sense video before installing your first Tank Sense sensor.
2) Scan QR code on sensor
3) Complete Device Info page and click NEXT
4) Complete Customer Info page and click NEXT
5) Select your tank style (vertical or horizontal) and click NEXT
6) Select your update rate (8hrs, 12hrs, or 24hrs) and click NEXT
7) Select your sensor mounting position on the gauge. It’s very important to get the mounting position correct so the sensor will read correctly.
a. Please note that position 2 as shown on the screen is 0% on the tank gauge
Example: Sensor Position 3
b. Click NEXT
8) Installing the sensor on an above-ground tank:
a. If your install position is 2 or 4, remove both dial face screws and install the provided metal
spacers between the metal sensor plate and dial face and secure it using the new longer screws (provided).
b. If your install position is 1 or 3, remove both dial face screws. Install 1 of the provided spacers and new screw on the side that will be underneath the sensor and tighten it down. (This screw and spacer will support the sensor from underneath to keep it level.) Then use the other
provided spacer and position it between the tanks’ dial face and metal sensor bracket and install the new provided screw through the metal bracket and tighten the screw down securing the sensor to the gauge.
i. Ensure that the sensor is centered and straight over the dial face for that position and then fully tighten.
c. Click NEXT
9) Installing the sensor on an underground tank:
a. Your install position will be position 3. Remove both dial face screws. Install 1 of the provided spacers using the new provided screw on the side that will be underneath the sensor and
tighten it down. (This screw and spacer will support the sensor from underneath to keep it level.) Then, use the other provided spacer and position it between the tanks dial face and
metal sensor bracket and install the new provided screw through the metal bracket and tighten the screw down securing the sensor to the gauge.
i. Ensure that the sensor is centered and straight over the dial face for that position and then fully tighten.
b. Click NEXT
10) After the sensor is installed, you will now connect the sensor to the cloud:
a. Press and hold the ON button for 2 to 3 seconds to turn on the display
b. Press the ON button once and the screen will display “na” for a (new install) or F0 to F5 for a
(reinstall).
c. Press and hold the ON button for 5 seconds, until “ON” is shown
d. Wait until a green light appears on sensor (next to the power button). Note: It could be hard to see the green light in full sunlight. You might need to shade the sensor with your hands.
e. Note: During this step you may see any % reading between 1-99 on the sensor, but you may ignore at this moment.
f. Click Next in the app once the green light appears.
g. Your sensor is now checking the connection, this could take up to 8 minutes. Once it’s connected, the Next button in the app will turn green.
h. Click Next
11) Checking tank level
a. Wait for the green light on the sensor to turn off
b. Once it turns off, wait 1 more minute, then press the power button on the sensor. If the sensor is positioned correctly, your correct tank level w